September 28, 2020 Customer Strategist Public Sector and Government The Public Sector is Primed for CX Improvement Governments can manage future crises with a focus on citizen experience.
September 28, 2020 Customer Strategist Goodbye Mammoth Digital Transformation Projects. Hello Digital Business Companies accelerate their digital transformation with quick, incremental improvements.
August 6, 2020 Case Study High Tech Best solution for the best customer experience Amazon Connect proved to be the contact center solution suited to inbound and outbound call traffic requirements needed at AWS HR Services
June 5, 2020 Customer Strategist Public Sector and Government How Government Agencies Can Manage Call Volumes and Connect Communities New technologies combine with traditional contact centers to stay ahead of any crisis.