Meet Chloe -

The frequent support caller

Chloe is more than just a customer; she's a familiar voice in the contact center. As a busy entrepreneur and devoted mom, time is Chloe's most precious commodity. She craves efficiency and personalized support without the hassle of endless hold times or repetitive explanations. Chloe values human connection but demands quick resolutions. Discover how AI can help associates bring a smile to her face.

Explore our AI solutions

Imagine a world where customers' most persistent questions are answered instantly, requests are handled with lightning speed, and their satisfaction is always a top priority.

With TTEC's AI solutions, Chloe can enjoy a customer experience that's personalized, efficient, and hassle-free. AI empowers Chloe to get the answers she needs, when she needs them.

Our AI solutions for customers like Chloe

Overcoming Communication Hurdles

Even the most well-intentioned customers can struggle to communicate clearly. Communication barriers can create misunderstandings and frustrations. But with AI-powered solutions, these challenges can be overcome. Our AI solutions can help bridge the communication gap, ensuring that every interaction is seamless and satisfying.

Conversational Clarity

Noise Reduction

Eliminate distractions and enhance call quality with advanced noise reduction technology. Our tool can minimize background noise, ensuring clear and focused customer interactions.

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Accent Localization

Break down language barriers with AI-powered accent detection and adaptation. Our tool can seamlessly adjust to a caller's regional or dialectal speech patterns, ensuring clear and effective communication.

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Voice-to-voice Translation

Bridge the language gap with real-time voice translation. Our AI-powered tool can accurately translate conversations between speakers of different languages, facilitating global customer support.

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Noise Reduction

Eliminate distractions and enhance call quality with advanced noise reduction technology. Our tool can minimize background noise, ensuring clear and focused customer interactions.

Know more

Accent Localization

Know more

Voice-to-voice Translation

Bridge the language gap with real-time voice translation. Our AI-powered tool can accurately translate conversations between speakers of different languages, facilitating global customer support.

Know more

Solving Issues on their Own Terms

Customers often need answers and assistance outside of traditional business hours. With self-service options, they can find the information they need and resolve issues at their convenience. Discover how our AI solutions can enhance customer satisfaction and reduce the need for human intervention.

Self-Service

Intelligent Virtual Assistants

Our Intelligent Virtual Assistants (IVAs) leverage sophisticated AI technology to handle customer inquiries quickly and accurately, providing 24/7 support. By reducing the need for human intervention, our AI-powered solutions improve customer satisfaction, boost sales, and reduce associate stress.

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Intelligent Virtual Assistants

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Watch AI Magic in Action

1. Meet Chloe

2. Henry, Chloe, and Conversational Clarity

Discover the impact of our AI Solutions

Noise Reduction

Eliminate background noise and improve call quality

By minimizing background noise, our tool enhances call quality and allows agents to focus on customer interactions. With noise reduction, associates can provide a more professional and satisfying customer experience.

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Accent Localization

Breaking down language barriers

By analyzing a caller's regional or dialectal speech patterns, our tool can adjust to their unique accent, enhancing understanding and improving customer satisfaction. With accent localization, associates can provide exceptional service to customers from diverse backgrounds and foster stronger connections.

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Voice-to-Voice Translation

Connect with customers worldwide

Instantly translate conversations between speakers of different languages, enabling seamless communication and global customer support. Our tool accurately captures and translates speech, ensuring that customers can receive assistance in their preferred language.

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Self Service

Empowering Customers

Our Intelligent Virtual Assistants (IVAs) leverage sophisticated AI technology to handle customer inquiries quickly and accurately, providing 24/7 support.

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