July 16, 2021 Video At the ready: TTEC is prepared to act fast if disaster strikes In times of distress, every second counts. Get the inside scoop on TTEC's new agreement with FEMA to quickly provide "front-door" contact center support to victims of natural disasters or other states of emergency.
February 18, 2021 Video 2020 Customer-Centric Index Results Explore a deeper look at research conducted by TTEC, Customer Strategist Journal, and Janet LeBlanc + Associates that measures customer centricity at leading companies in North America.
January 5, 2021 Video Intelligent Virtual Assistants (IVAs) Give your customers what they really want – dynamic and fluid experiences regardless of what channel they start, stop, or continue engaging with your brand.
December 11, 2020 Video Deliver Effortless Experiences at Full Speed Drive banking experiences that satisfy and delight in a digital-first world.
October 29, 2020 Video Top 4 Crucial Government CX Trends to Know It’s Time to Re-evaluate Citizen Experience Delivery
October 29, 2020 Video Build and Maintain Trusting Relationships with the Right CX Partner People, process, and technology strategically orchestrated to meet ever-evolving patient and member expectations