March 30, 2020 Video See Messaging in Action In a time of mandated social distancing, patients and members desire genuine conversations with the brands they trust. Messaging allows brands to engage with their consumers on the platforms they are already on.
March 17, 2020 Video Humanify® @home Our remote contact center associate solution merges the quality and security of an on-site center with the cost structure and flexibility of a work-from-home model.
December 12, 2019 Video Contact Center of the Future: Digital Transformation Best Practices Video Customer service is not the same as it once was. To keep up with customers’ growing expectations, it’s important for brands to re-imagine their service organizations – from their customers’ points of view.
August 30, 2019 Video Humanify Cloud At TTEC we’re doing digital right with Humanify Cloud, a technology platform that offers one of the most modern and seamless interfaces in omnichannel today
April 15, 2019 Video Humanify® Growth Solutions We use the most advanced marketing, sales, and automation technologies available to execute on our three core offerings of demand & acquisition, growth & expansion, and retention & loyalty
