February 11, 2025 Case Study Healthcare More sales experts = higher sales during open enrollment Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer
February 6, 2025 Case Study Media and Entertainment 90% QA and off-the-charts AI adoption uplift player interactions Gaming company takes contact center nearshore for a cost-effective workforce that ramps up and down as demand fluctuates
January 31, 2025 Datasheet TTEC Let Me Know for Contact Center Associates A generative AI solution to improve contact center answering speed and quality
January 28, 2025 On-Demand Webinar Unlock 2025: CX Opportunities You Can’t Ignore The CX landscape is evolving fast—are you ready for 2025?
January 24, 2025 Blog Travel and Hospitality Securing the journey: Fraud prevention for travel and hospitality
January 2, 2025 Trends Report Top 3 trends for elevating CX with automation in 2025 Harness the full potential of AI and other tools to deliver next-level experiences
December 19, 2024 Blog Public Sector and Government Data dominates, AI agents reign for pragmatic public sector enterprises in 2025