June 13, 2022 Datasheet Financial Services and Insurance Steer through the headwinds in the financial services industry Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
June 8, 2022 Datasheet Retail and eCommerce Steer through the headwinds in the retail industry Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
May 31, 2022 Customer Strategist Perspectives Can you spot missed opportunities in the contact center? Use "dark data" to uncover revenue potential and other CX improvements.
May 25, 2022 Customer Strategist In Depth 5 keys to putting a Total Experience into action It’s not just for customers anymore.
May 10, 2022 Case Study Healthcare Payers Customer support helps slash wait times by 97% during open enrollment TTEC empowered a health benefits company to handle more calls, better and faster
May 6, 2022 Case Study Hypergrowth and Startups Ready, set, launch: Emerging insurtech builds a brand-new support operation A new insurtech firm needed a strategic partner to help build its customer support from the ground up
April 22, 2022 Blog Retail and eCommerce Captive contact center vs. outsourcing: The most overlooked part of retail CX
April 13, 2022 Case Study Communications Expert sales support boosts Net Promoter Score by 110% TTEC solved a major telco company’s staffing challenge, produced higher sales conversion results, and improved the customer experience
