July 17, 2020 Case Study Retail and eCommerce Agile outsourced support from day one End-to-end outsourced support delivers best-in-class results
July 14, 2020 Case Study Financial Services and Insurance Shift to remote work without missing a beat A financial services client is now looking to make WFH a permanent part of its long-term strategy
June 22, 2020 Case Study Airlines Travel offshore, beat NPS goals A laser focus on training helps an airline support premium loyalty members offshore without compromising its high level of care
