November 5, 2019 Case Study Healthcare Payers Beating backlogs with back-office accuracy, speed Agile team cleared a health insurer’s report backlog in record time
September 4, 2019 Customer Strategist Transform Customer Journey Data Into Insights Companies don’t have to be data rich and insight poor on the customer path to purchase.
August 27, 2019 Customer Strategist Financial Services and Insurance CX Snapshot: Financial Service Payments
August 27, 2019 Customer Strategist Make Every Voice Heard With Speech Analytics 4 ways your contact center can turn data insights into action.
July 31, 2019 Blog Retail Banking 5 ways to build deeper relationships with the modern banking customer
