September 3, 2021 Blog Outsourcing vs. managed services: Knowing the difference will save you time and money
July 30, 2021 Customer Strategist The world moves on in a new CX reality How to tackle the unusual aspects of “business as usual” in the wake of the pandemic.
July 23, 2021 Case Study High Tech Email videos capture attention, drive response rates TTEC helped a cloud technology giant stand out to SMB prospects with an innovative sales outreach strategy
April 15, 2021 Case Study Healthcare Payers Eliminate Non-Sales Calls, Drive Enrollments and Savings We helped a major healthcare provider quickly redirect non-sales calls to increase enrollment applications and improve the member experience