November 21, 2024 Case Study Automotive AI-powered insights and quality experts boost potential revenue by $3.2M in 3 weeks TTEC and LevelAI helped an automaker revolutionize associate coaching to vet more leads faster
July 15, 2024 Assessment CXO Assessment: Workforce Optimization Struggling with long customer wait times and other service objective inefficiencies? We can help.
June 11, 2024 Blog Hypergrowth and Startups 4 ways to cut contact center costs without sacrificing CX
May 23, 2024 Service Flex EX Our FlexEX approach is an agile workplace strategy that meets the needs and preferences of today's workforce.
May 17, 2024 Service Workforce Optimization Services Extract maximum return from your most valuable asset
March 29, 2024 Case Study High Tech Expert outsourced collections team drives fast results TTEC helped a growing company when its in-house team struggled to scale
March 28, 2024 Case Study Hypergrowth and Startups Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75%
March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
February 28, 2024 Industry Solution Financial Services and Insurance FlexEX for Financial Services Flexible employee experiences for today’s workforce
November 9, 2023 Trends Report CX Trends for 2024 4 megatrends shaping the future of customer and employee experiences
