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You don't need a crystal ball to see
what's ahead for CX in 2025…
2025 CX Trends cover next to a crystal ball

Too Much of a Good Thing

Too Much of a Good Thing

Customer data can be a maze of overwhelming information. The cartoons in this issue tackle some of the frustration created as a result. Bots can be left unsupervised, too much assistance can be unhelpful, and knowledge can be hard to find.

cartoon_badbot
​​Too Much of a Good Thing