September 23, 2022 Customer Strategist Retail Banking 5 Ways to Make Financial Customer Support Smarter and Faster in a New Reality Start reimagining the customer experience.
September 23, 2022 Customer Strategist 5 Ways Companies are Becoming Truly Customer-Centric New research shows that companies are entering the next phase of customer-centric transformation.
September 23, 2022 Customer Strategist Industry Insights Healthcare 5 tips for opening healthcare’s digital front door Create better healthcare experiences for patients and members with digital tools and empathy.
September 23, 2022 Customer Strategist Industry Insights 5 retail strategies that are here to stay The industry re-evolution begins and ends with ‘effortless’ experiences
September 23, 2022 Customer Strategist In Depth 5 predictions for driving customer experience success in 2022 Innovative CX and EX will be key differentiators.
September 23, 2022 Customer Strategist 5 New Year's B2B Sales Resolutions for Growth These B2B New Year’s sales resolutions are worth sticking to.
September 23, 2022 Customer Strategist 5 Customer Analytics Benefits for senior management to optimize enterprisewide
September 22, 2022 Customer Strategist 4 Ways to Orchestrate Amazing Ominchanncel Customer Journeys Omnichannel excellence starts with customer understanding.
September 22, 2022 Customer Strategist 4 Ways to Leverage Contact Center Insights Take advantage of the hidden customer data treasures in your call center
September 22, 2022 Customer Strategist Travel and Hospitality The 4 Steps to Becoming a Customer-Centric Airline Airlines must redirect their sights from cost containment to customer centricity to arrive at long-term success.
September 22, 2022 Customer Strategist Retail and eCommerce 4 Retail Bad Habits to Break Strengthen loyalty and win back the capricious customer.