September 22, 2022 Customer Strategist 4 Ways to Leverage Contact Center Insights Take advantage of the hidden customer data treasures in your call center
September 22, 2022 Customer Strategist Travel and Hospitality The 4 Steps to Becoming a Customer-Centric Airline Airlines must redirect their sights from cost containment to customer centricity to arrive at long-term success.
September 21, 2022 Blog 4 CX Metrics That Reveal a More Complete Customer Picture Rethink customer survey metrics to accurately measure CX transformation.
September 20, 2022 Customer Strategist 10 Big Data Trends to Get Ahead of Now Turn Big Data from a marketing challenge into revenue-building opportunity.
August 15, 2022 Case Study Retail and eCommerce A strategic solution to growing backlog saves company $3.5 million a year Operational efficiencies help manufacturer cut costs, reduce backlog, and decrease escalations
July 21, 2022 Tips and Takeaways The ROI of CX outsourcing 4 ways to drive growth working with a customer experience outsourcing partner
July 19, 2022 Datasheet Healthcare Providers Steer through the headwinds in the healthcare industry Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
June 21, 2022 Service Intelligent Automation Eliminate friction and create value for your customers and employees.
