February 8, 2019 Blog CX Leadership Corner: 9 Ways to Effectively Communicate via Digital Presentations
January 18, 2019 Customer Strategist Disrupt with a Purpose In 2019, customer experience disruption will become a way of life.
January 17, 2019 Customer Strategist Engage 2020: The Future of Customer Care Is Already Here Digital and human expertise combine to supercharge the customer care experience.
January 17, 2019 Customer Strategist Healthcare Payers CX Research Snapshot: Health Insurance Research from TTEC Digital illuminates the state of member experience among health insurers.
January 17, 2019 Customer Strategist Healthcare Providers A Customer-focused Injection Into the Patient Experience The healthcare provider ecosystem is evolving to deliver end-to-end, integrated patient experiences.
January 17, 2019 Customer Strategist Preparing Tomorrow’s CX Workforce in a Turbulent Employment Climate A look back—and ahead—at trends driving employee experiences of the future.
