October 18, 2024 Case Study Retail and eCommerce Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
October 18, 2024 Case Study Travel and Hospitality Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions
July 5, 2024 Blog Financial Services and Insurance Trustfall or trust fail? CX levers build loyalty for digital payments apps
June 10, 2024 Video TTEC Assure: Because your trust is our priority The proactive partner in safeguarding your contact center operations
February 28, 2024 Industry Solution Travel and Hospitality Trust and Safety for Travel and Hospitality Travel and Hospitality companies are uniquely vulnerable to bad actors. We help you safeguard data and content.
December 4, 2023 Blog Retail and eCommerce Retailers: Combat fraud this holiday season (and beyond) with machine learning
July 7, 2023 Strategy Guide Financial Services and Insurance 3 banking fraud mitigation strategies Master the balancing act: Protection without friction to safeguard CX
March 28, 2023 Service Trust and Safety Be proactive in protection with our trust and safety solutions.
February 13, 2023 Blog Media and Entertainment 3 trust and safety pitfalls that can spell ‘game over’ for your brand
July 8, 2021 Blog Public Sector and Government 4 CX changes to prepare for as the public sector embraces the cloud