June 24, 2024 Case Study Financial Services and Insurance Offshore delivery model earns 95%+ quality scores Knowledgebase upgrade, continual feedback and coaching elevate performance for a great customer journey at finance company
May 23, 2024 Service Flex EX Our FlexEX approach is an agile workplace strategy that meets the needs and preferences of today's workforce.
March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
March 13, 2024 Case Study High Tech Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results
February 28, 2024 Industry Solution Travel and Hospitality Customer Care Outsourcing for Travel and Hospitality Experience the world of CX as a Service and successfully manage seasonality with world-class customer experience and multilingual support.
February 28, 2024 Industry Solution Retail and eCommerce Customer Care Outsourcing for Retail and eCommerce Happier customers, one experience at a time We design, operate and innovate your front office.
