June 24, 2024 Case Study Financial Services and Insurance Offshore delivery model earns 95%+ quality scores Knowledgebase upgrade, continual feedback and coaching elevate performance for a great customer journey at finance company
May 23, 2024 Service Flex EX Our FlexEX approach is an agile workplace strategy that meets the needs and preferences of today's workforce.
March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
March 13, 2024 Case Study High Tech Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results
February 28, 2024 Industry Solution Travel and Hospitality Customer Care Outsourcing for Travel and Hospitality Experience the world of CX as a Service and successfully manage seasonality with world-class customer experience and multilingual support.
February 28, 2024 Industry Solution Retail and eCommerce Customer Care Outsourcing for Retail and eCommerce Happier customers, one experience at a time We design, operate and innovate your front office.
February 28, 2024 Industry Solution High Tech Customer Care Outsourcing for High Tech Happier customers, one experience at a time. We help you deliver award-winning customer care.
February 28, 2024 Industry Solution Healthcare Member Care Outsourcing for Healthcare Building member engagement, one caring interaction at a time.
February 27, 2024 Blog Retail and eCommerce 3 benefits a great nearshore experience brings to retailers
February 7, 2024 Blog Hypergrowth and Startups 4 challenges facings startups in 2024 (and how investing in CX can help)
January 14, 2024 Case Study Healthcare Expert flexibility A wellness brand elevates its omnichannel member experience with a nimble and expert support staff
November 14, 2023 Industry Solution Communications Customer Care Outsourcing for Communications Happier customers, one experience at a time. We design, operate and innovate your front office.
