Learning and Knowledge

Six Sigma

Six Sigma is a project management methodology and approach that provides organization s tools to improve their business processes.

RealPlay™

RealPlay™ is TTEC's AI-enabled simulated learning solution that allows participants to interact in real time with an AI-powered bot conducting training scenarios.

Prescriptive Analytics

Prescriptive Analytics prescribe and drive the behavior of a customer to act in a desired way toward a desired outcome based on the interpretation and analysis of multiple data sources.

Predictive Analytics

Predictive Analytics is the use of big data, Artificial Intelligence, advanced algorithms, and intuitive machine learning techniques to create predictions about future results based on historical data.

Natural Language Processing (NLP)

Natural Language Processing (NLP) is AI-driven technology that parses through Big Data, analyzes large phrases, and uses word segmentation to develop topic modeling and understand the intent and sentiment of a free-form conversational speech or piece of t

Machine Learning

Machine Learning is a type of data analysis that automates the building of detailed models and algorithms.