June 8, 2023 Glossary Term Annualized Contract Value (ACV) Annualized Contract Value is calculated by dividing the Total Contract Value (TCV) by the term of the contract.
June 8, 2023 Glossary Term Addressable Market Addressable Market is the portion of the market that is available for capture on an annual basis.
March 14, 2023 Service Sales Chat Boost revenue and grow customer engagement with digital’s fastest-growing channel.
March 1, 2023 Podcast Travel and Hospitality Unexpected turbulence: How brand strength translates into customer loyalty in the travel sector
February 24, 2023 Customer Strategist Perspectives Sales team falling short? Ditch these old-school team building methods An outdated way of thinking could be holding you back
February 24, 2023 White Paper Healthcare Open enrollment triumphs light path to record-breaking results With TTEC as your partner, record-breaking results are within reach
February 23, 2023 Blog Healthcare Not to belabor the point, but workforce matters for consumer-directed healthcare acquisition and retention strategy
February 21, 2023 Case Study Retail and eCommerce Flexible sales support generates 8x ROI during seasonal volume surge TTEC sales team provided fast, expert, short-term help when a fire safety company needed it most
January 20, 2023 Toolkit Sales outsourcing ROI worksheet How much ROI can your company realize through outsourcing?
