Video Humanify® Connect for Healthcare Humanify Connect is a highly scalable, all-in-one omnichannel cloud solution. It is easy to use, has simplified deployment and gives you the agility to migrate to new channels on your timetable. TTEC Resources Video Humanify® Connect for Healthcare More insights from TTEC May 18, 2024 Datasheet Hypergrowth and Startups Customers last when you put them first Download the datasheet April 25, 2024 Customer Strategist Perspectives Conversation intelligence: A soup to nuts primer Contact centers are uniquely positioned to harness the best of always-on monitoring and algorithms to lift CX Read the article April 17, 2024 Blog TTEC celebrated as innovative thought leader for AI-enhanced Let Me Know solution Read the blog post March 28, 2024 Case Study Hypergrowth and Startups Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75% Read the case study March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration Read the strategy guide March 13, 2024 Case Study Healthcare eNPS at healthcare contact center jumps 21% with interactive AI training bots Customized to client-specific call drivers, new curriculum, bots, and sandbox lift quality scores 4% Read the case study February 29, 2024 White Paper Financial Services and Insurance Insurance tailored to the 2024 consumer AI, data insight, and human intelligence ensure a future-proof experience Read the white paper January 22, 2024 Trends Report Top 3 trends for elevating CX with automation in 2024 Harness the full potential of AI and other tools to deliver next-level experiences Read the trends report January 21, 2024 Case Study Healthcare Makeover of health plan’s knowledgebase sends engagement and accuracy soaring NPS survey exposes how flawed system design forced users to devise their own workarounds Read the case study January 17, 2024 Blog Retail and eCommerce Why aren’t more retailers using chatbots? Read the blog post December 20, 2023 Blog Travel and Hospitality Travel brands: Is your CX staying 3 steps ahead of travelers? It can with AI Read the blog post December 11, 2023 Case Study Retail and eCommerce Intelligent automation reduces call transfers by 98% The right technology empowers associates to help customers faster Read the case study
May 18, 2024 Datasheet Hypergrowth and Startups Customers last when you put them first Download the datasheet
April 25, 2024 Customer Strategist Perspectives Conversation intelligence: A soup to nuts primer Contact centers are uniquely positioned to harness the best of always-on monitoring and algorithms to lift CX Read the article
April 17, 2024 Blog TTEC celebrated as innovative thought leader for AI-enhanced Let Me Know solution Read the blog post
March 28, 2024 Case Study Hypergrowth and Startups Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75% Read the case study
March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration Read the strategy guide
March 13, 2024 Case Study Healthcare eNPS at healthcare contact center jumps 21% with interactive AI training bots Customized to client-specific call drivers, new curriculum, bots, and sandbox lift quality scores 4% Read the case study
February 29, 2024 White Paper Financial Services and Insurance Insurance tailored to the 2024 consumer AI, data insight, and human intelligence ensure a future-proof experience Read the white paper
January 22, 2024 Trends Report Top 3 trends for elevating CX with automation in 2024 Harness the full potential of AI and other tools to deliver next-level experiences Read the trends report
January 21, 2024 Case Study Healthcare Makeover of health plan’s knowledgebase sends engagement and accuracy soaring NPS survey exposes how flawed system design forced users to devise their own workarounds Read the case study
January 17, 2024 Blog Retail and eCommerce Why aren’t more retailers using chatbots? Read the blog post
December 20, 2023 Blog Travel and Hospitality Travel brands: Is your CX staying 3 steps ahead of travelers? It can with AI Read the blog post
December 11, 2023 Case Study Retail and eCommerce Intelligent automation reduces call transfers by 98% The right technology empowers associates to help customers faster Read the case study